Resort Policies

Know before you go!

Resort Policies

Check-in time is 3pm. Early arrivals may be requested, and are subject to availability.

If an arrival after 9pm is needed, contact hotel as office closes at 9pm daily.

Check-out time is 12pm.

Late Check-outs may be requested, are subject to availability and fees may apply.

The pools may be used throughout the check-in and check-out days.

Changing facilities are available.

Dog-friendly rooms available with restrictions. Fees apply. *You must inform front office of any pets prior to arrival to guarantee availability of pet-friendly accommodations.

This is a non-smoking facility. Smoking is permitted in the gardens and patios.

Minimum age to check-in is 21. All guests under the age of 21 must travel with an adult.

Guest must produce a valid credit card to check-in.

Hotel quiet hours after 10pm.

Rates

Daily, Weekly, Monthly Available Rates are based on single or double occupancy.

All room rates are subject to 11% Palm Beach County Sales Tax.

Children under 18 are free, additional adults are $10 per night.

Requests for specific room assignments are accepted, but are not guaranteed. Assignments will be made on day of arrival.

During peak and prime dates, a minimum stay may be required to guarantee a reservation.

All rates and availability are subject to change until booked.

Deposits

A deposit of 50% of the total booking, plus tax, is required to guarantee a reservation.

We are pleased to accept VISA, MasterCard, Discover, and American Express.

If you plan to book a reservation for another guest, please use this form to ensure your credit card details are charged according to your preferences.  Simply download, complete, and return to our office along with a copy of your government-issued identification and your credit card.  You may email this information to info@cranesbeachhouse.com, or fax it to (561) 278-7826.  Please contact our front desk with any questions.

Cancellation

Cancellations and early departures significantly impact us.

Therefore, a minimum advanced notice is required in order to receive full refund of deposit.

The minimum advanced notice varies by season. Please check with hotel office for specific details.

Reservations cancelled within the minimum advanced notice will forfeit deposit.

No Shows will be charged in full.